The Price of a Bad Reputation

Your employees are your brand ambassadors.   What are they saying about you? Sixty percent of the U.S workforce leave their jobs each year, and approximately two-thirds of them are voluntary departures. This is troubling news for your New ROI: Return on Individuals....

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Succession Planning: When Family and Business Collide

According to the Family Business Resource Center, family-owned businesses employ 60% of the U.S. workforce and are responsible for 78% of new jobs created in the U.S. However, generational transfers of ownership are extremely difficult. For example, just 30% of family-owned businesses successfully pass from the first generation to the second generation, while only 12% of family-owned businesses successfully pass from the second generation to the third generation. It is also disturbing that 47% of family business owners expect to retire in the next five years but do not have a succession plan in place.

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Build Resilience to Boost The Bottom Line

The ability to bounce back from adversity is an important quality to possess. This is true in sports, in business, and in everyday life. Some people call this quality toughness; some call it grit. Another term for this quality is resilience. There are vast bodies of...

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How Van Halen Rocked The Business World

Van Halen is a band that is known for a hard-driving sound that featured the guitar wizardy of Eddie Van Halen and the vocals of their iconic front-man and lead singer, David Lee Roth. They are also known for some rather dramatic changes in personnel, as well as a...

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A Farewell to Kings: Lessons From Rush

Forty years is a long time for anything, let alone holding the same position within the same organization. Forty years is an especially long time when that organization is a rock band. What does it take to remain together, be creative and still like one another after...

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The Real Cost Of Toxic Employees

Rock Star employees make a huge positive impact and help to increase the valuation of the business. That's why finding a Rock Star is the goal of every hiring manager. But is that really a good strategy? Should organizations be focused on the positive? (i.e. finding...

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How To Value The Rock Stars

They walk into a meeting like Bruce Springsteen taking the stage for his first encore. They collaborate like Lennon & McCartney. They possess the creativity of Prince, and they've got the moves like Jagger. They are your Rock Star Employees. They can be found in...

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What’s Hiding In Your Contracts

How many contracts have you entered into recently? Did you download an app or subscribe to a website? And what happened when you were taken to the terms of service agreement? If you're like most people, you didn't read all of the weasel words. You jumped right to the...

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In Search Of The Purple Squirrel

The purple squirrel is a mythical creature. Similar to unicorns, purple squirrels exist only in the imagination. However, the term purple squirrel is often used in reference to describing those hard-to-find, Rock Star employees that we've referred to in this series as...

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The Value Of A Brand

"I'll have a cola." Ever say that at a restaurant or stadium? You more than likely have said "I'll have a Coke" or "I'll have a Pepsi" but probably not "I'll have a cola." That's the power of branding. A key element of differentiating from the competition, a powerful...

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5 Things Leaders Look For in a Difference Maker

Attitude is everything. Or is it? Great attitudes are infectious and can positively impact the behaviors of others. Of course, poor attitudes can also be infectious, and not in a good way, but that's a subject for another chapter. So when we think about what defines a...

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The Value Of The Workforce

"People are our most valuable assets."  Said every chief executive officer of every company everywhere. Right? But how do you really know that's the case? This article is part of a series that is dedicated to finding a greater understanding of the contribution...

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The New ROI: Return On Individuals

Here's a story about a real company.  This company provided doughnuts for its software development team every day. Good doughnuts - and a great assortment of them.  This company also had a cafeteria so the employees never needed to be inconvenienced by having to leave...

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What Is My Business Worth?

That's one I get a lot in my field of business valuation: "What is my business worth?" "Give me a rough idea - back of the envelope."  And as an old mentor of mine known as 'Dr. Value' would say: "It Depends." Most people don't wake up one morning and think: "I wonder...

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In The Shark Tank It’s All About Valuation

Unless you do what I do for a living, “valuation” probably isn’t a word you hear every day… but it is a word you hear a lot on the TV show Shark Tank. And it’s usually a point of controversy. But why do the entrepreneurs and the Sharks differ on valuation? The Pitch...

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Business Lessons From Beyond The Shark Tank

The negotiations end. The deal is struck.   Everyone hugs and high-fives. Now what? In my article, In The Shark Tank It's All About Valuation, I discussed how the Sharks arrive at their valuations. But the show also offers insights into other aspects of business...

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The NEW ROI: Return on Individuals

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