The NEW ROI: Return On Individuals®

By Dave Bookbinder

The NEW ROI: Return On Individuals®

By Dave Bookbinder

The NEW ROI: Return on Individuals®

Now, more than ever, it is imperative that organizations understand the value of their people.

Ask anyone from the CEO to the shipping clerk about the organization’s most valuable asset, and you’ll get the same answer: “The people!”

In The NEW ROI: Return on Individuals®, we delve into placing a more quantifiable value on the human capital asset – the most valuable asset in every organization. Additionally, we explore universal ways to promote even greater workforce value by creating difference makers, increasing employee success, improving happiness, reducing toxic employees, generating innovation, embracing and improving corporate culture, and much more.

When you finally recognize that without people, your organization will crumble to the ground, you must read this book!
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Do you know who your rockstar employees are?

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Do you know the real cost of toxic employees to your bottom line profitability?

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What is the impact of human capital in mergers and acquisitions?

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Want to improve employee engagement and morale?

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Why do some teams succeed, while others fail . . . even within the same organization?

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How high is your cost of turnover and what can you do to reduce it?

The NEW ROI: Return on Individuals is a refreshingly clear and simple explanation of something that has eluded many scholars as well as the entire world of financial accounting and valuation. The book blends innovative ideas and concepts with practical and surprisingly easy to grasp stories, punctuated by hard number metrics and formulas.. This book is for everyone who can see that people truly create and drive value but have been frustrated with modern reporting and accounting methods that measure only workforce cost not its’ value add. If only modern accounting were written in such a clear and compelling way. 

Jeff Higgins
CEO Human Capital Institute

Dave’s book is fun to read and examines the soft issues of organizational science with the cold, hard “science” of valuation. He takes on a myriad of topics that we can all relate to – from purple squirrels to toxic employees to the customer service rep that goes above and beyond and is the glue to the organization. While not always easy to value, Mr. Bookbinder is able to explain and bring to the forefront the issues concerning the human capital component in determining corporate valuation. Mr. Bookbinder hits on many of the big issues in modern day corporate America. He examines how to create a corporate culture, finding the “right” employees, defining your corporate culture, building trust. All of these are difficult issues that all managers and organizations find challenging every day. I cut out the quote from Gandhi on positive thoughts and keep it on my desk. His book is full of helpful anecdotes, bullet point lists and additional links that all organizations and managers will find to be a valuable resource. The chapter on Grit and the Grit score (I was a 4.8) are fun and useful for people in all walks of life. Mr. Bookbinder’s last two chapters provide rigor and potential quantitative approaches toward measuring the impact of employee satisfaction and engagement upon valuation. I highly recommend this book for business owners, managers, employees and of course valuation experts. The book will open a lot of eyes and add several new considerations to valuation and the importance of employees. Hopefully, this book will help the reader find and identify the “acorns” that attract that elusive purple squirrel. 

Lauren Dale

Dave Bookbinder is a subject matter expert in valuing business assets. His book seeks to elevate the conversation relative to an often-undervalued asset – people.

In the Shark Tank, valuations seem to be all that matters, but the Sharks all agree that it’s hard to put their money behind an idea that is not driven by a strong leadership team.

Dave realizes that business is human. And he finds himself at the forefront of a growing movement that seeks to identify the tangible economic and human impacts resulting from and accruing to organizations on the basis of their approach to and treatment of people. For example, studies of Servant Leader organizations reveal higher employee engagement rates, better retention and greater productivity – all components of profitability. Leaders long proclaimed that their “people are truly the most important asset of the business.” And Dave invites us on a journey to understand the tangible and intangible contributions of human capital assets to the value of an enterprise. In each chapter, he offers us the core components of the DNA of those successful “human ecosystems.” He lays out the case that leaders who invest in their people will be rewarded with an increased valuation of their company, plus raving fans, engaged employees and a commitment to do well by doing good.

As Dave says in his book, “Great difference makers shift from seeing themselves as workers with an assignment to crank out, to seeing themselves as people with a difference to make.” This book establishes Dave Bookbinder as a distinctively different advocate in the debate around The NEW ROI, Return on Individuals.

Charles Timmins

Years ago I served on the leadership team of a firm that engaged an executive coach to take us to the next level. The coach had us focus on many of the same concepts outlined in Bookbinder’s book. We immediately realized the true value of our people and firm culture, and made it a priority. The results were simply amazing! The firm experienced a total shift in culture, recruited and kept more rock stars and purple squirrels, gained greater market share, increased revenues and profits, quadrupled in size in 5 years, and was named one of the Best Places to Work. When you support and value your people and create a people-centric culture, all areas of the business are positively impacted. The smartest decision a company can make is to embrace the concepts outlined in The NEW ROI: Return on Individuals and make the suggested shifts that will surely lead to improved business results. If you’re a leader, manager, business owner or employee who wants to see your company jump to the next level, this is a MUST READ.

Trina Pitt